August 9, 2022



SERVICOM dedicated to MDAs’ glorious service supply – Akajemeli

Nationwide Coordinator SERVICOM Presidency, Mrs Nnenna Akajemeli, has reiterated that the essence of a quarterly test of Ministries, Departments and Companies (MDAs) report is to maintain the federal authorities and Nigerian residents abreast of happenings.

Akajemeli acknowledged this in a press briefing throughout the 2nd quarter breakfast assembly with SERVICOM Nodal Officers in Abuja, on Monday.

In accordance with her, “SERVICOM is established in all MDAs to handle and work to institutionalise customer support. In different phrases, connectedness within the authorities to the individuals could be achieved once we firmly activate glorious customer support.

“For this reason we instruct them to report each quarterly what they’ve executed to enhance service supply of their MDAs, utilizing our work template as a result of we’re monitoring efficiency and likewise holding them accountable. We’re additionally serving to them assume via their processes and portals as a result of clients are blissful and are beneficiaries of the federal government and SERVICOM is made seen and bottlenecks are eliminated and gaps stuffed.

“We’re working,” she mentioned, “to share information so as to bridge service supply gaps. Wanting on the core mandate, we count on that companies will come alive and so we’re working to make sure that this assembly is a part of the necessities that qualifies ministerial companies and MDAs. On the finish of the yr, we’ll reward big success, excellence and people who work persistently to the touch the lives of their stakeholders and residents that come to take companies from them.

“We’re working to entrench belief within the companies that we ship to the individuals; between authorities and the individuals, as a result of that is lacking and is one thing we might want to enhance and so when companies really serves the individuals, they’ll consider in authorities and that it’s there to serve them.”

See also  At VCs’ roundtable, NCC restates dedication to fund analysis

The SERVICOM Nationwide Coordinator additional disclosed that the studies can be despatched to CEOs, Ministers, Everlasting Secretaries and many others so as  to carry MDAs far more accountable, including that her is delivering high quality companies at each level; each to the interior and exterior stakeholders.